Frequently asked questions
The short answers. Still stuck? Open a ticket from Help inside the app, or use the contact page.
Is DataMint safe to point at my production database?
Yes — by design. Every query is read-only at the driver level (an allowlist that rejects writes, $out, $merge, etc.), connection strings are encrypted at rest with AES-256-GCM, and we never store your data — we only run queries and stream the result. We strongly recommend connecting with a read-only database user (the Add Connection dialog has copy-paste setup).
Do my teammates need to know SQL or MongoDB?
No. A "builder" sets up a report template once; everyone else just opens it, sets any filters you exposed, and clicks Export CSV.
Which databases are supported?
MongoDB and PostgreSQL today. More sources are on the roadmap.
How big can an export be?
Exports are capped at 100,000 rows with a 30-second query timeout, and each org has an export rate limit. These protect both your database and ours.
Can I limit who sees a report?
Yes. By default everyone in your org sees a template; use a template's Share button to restrict it to specific people, invite someone by email to just that report, or mint a public link.
Can I schedule reports?
Yes — run any template on a cron and have the CSV emailed to your team automatically.
What does it cost?
New orgs start on a free trial. See the pricing page for plans.